Department User
Track status
Where your request stands, whose turn it is, and when chasing is worthwhile.
- Duration: 10 min
- Level: Getting started
- Read first: Raise a request
After submitting, the most common question is “and now?”
Whose turn it is
Every request has exactly one responsible party at any moment. Knowing which one tells you who to talk to.
When chasing helps
Not at every step — but when a date you have promised is approaching. A short note naming the date works better than a general enquiry.